Terms of Service

These Terms of Service (the "Terms") are a legally binding agreement between you and Gameful Inc. ("Gameful", "we", "us" or "our"). They govern your access to and use of the gameful.com website, the Gameful game websites (including websites we operate for particular games under other domain names), Gameful accounts, the Gameful Discord bots, our APIs and every related feature, tool and service we provide (together, the "Services").

By accessing or using the Services, including by creating an account or adding a Gameful bot to a Discord server, you agree to these Terms, to our Community Guidelines and to the other policies referred to in these Terms. Please also read our Privacy Policy, which explains how we handle personal information. If you do not agree to these Terms, you must not use the Services.

1. About Gameful #

The Services are a free, independent reference and community service for players of trading games on the Roblox platform. Among other things, they provide estimated item values, a trade calculator, trade advertisements, trade offers and trade rooms, ratings and reputation, user profiles, inventories and wishlists, friends, messaging, community posts, giveaways and Discord bots. We do not charge users for the Services.

We are not affiliated with, endorsed by, sponsored by or otherwise connected to Roblox Corporation or the developers of any game it covers. "Roblox" and related names and marks are trademarks of Roblox Corporation, and game titles, item names and game logos are the trademarks of their respective owners.

2. Eligibility #

You must be at least 13 years old to create a Gameful account or to use features that require an account. If you are under the age of majority where you live (18 in most places), you confirm that your parent or legal guardian has reviewed and agrees to these Terms on your behalf.

By creating an account, you confirm that you meet these requirements and that you have not previously been banned from the Services. We may ask you to confirm your age, and we will restrict and close an account that we reasonably believe belongs to someone below the minimum age. Our Privacy Policy explains how we protect younger users.

3. Your account #

3.1 Creating an account #

You may create an account with an email address and password or by signing in through a supported third-party service, such as Google, Discord, Apple or Roblox. You must provide accurate information, including about your age, and keep it up to date.

3.2 Keeping your account secure #

You are responsible for keeping your password, passkeys and other sign-in methods secure and for all activity that takes place under your account. Do not share your account or your sign-in codes with anyone. Gameful staff will never ask for your password or a sign-in code. If you believe your account has been compromised, contact us at support@gameful.com immediately. We recommend that you turn on two-step verification.

3.3 Usernames #

Usernames must follow the format shown when you choose one and must not contain a real name, an email address or a link. A username must not impersonate another person, mislead others about your identity or affiliation, infringe anyone's rights or be offensive. We may reclaim or change a username that breaks these rules. When a username is released, it is reserved for 90 days before anyone else can claim it.

3.4 Additional accounts #

You must not create or use another account to evade a restriction, suspension or ban, to manipulate ratings, reputation or votes, or otherwise to get around these Terms. You must not sell, transfer or lend your account.

3.5 New accounts #

To protect the community from fraud and abuse, new accounts, and accounts that show signs of risk, may be subject to limits, for example on the number of trade advertisements or messages they can send. These limits are lifted automatically over time or after a review.

4. Linked accounts #

You may link one or more Roblox accounts and a Discord account to your Gameful account, either by signing in with that service or, for Roblox, by placing a code we give you in your Roblox profile. Some features, such as sending friend requests, require a linked Roblox account. By linking an account, you authorise us to receive, store and display the information described in our Privacy Policy, such as your Roblox username, avatar and the items involved in your trades. You must link only accounts that you own. Your use of Roblox, Discord and any other third-party service is governed by that service's own terms and policies, which we do not control.

If you add a Gameful bot to a Discord server, you confirm that you are authorised to do so for that server and that you will let its members know that the bot processes their messages and commands as described in our Privacy Policy.

5. Item values and trading tools #

5.1 Values are estimates #

Item values shown on Gameful are estimates prepared by the team responsible for each game, which may include our partners, and informed by evidence such as trades and value suggestions from users. They are provided for reference purposes only. They are not prices, offers to buy or sell, or statements of market value, and they do not represent any amount of real-world money. Values may be incomplete, out of date or wrong. You are solely responsible for any decision you make based on them.

5.2 Gameful is not a party to your trades #

Gameful helps players find, plan and record trades. When a trade offer is accepted, the Services may open a trade room in which the two traders can talk and confirm the outcome. The trade itself takes place inside the relevant game on the Roblox platform. Except for donations under Section 5.4, Gameful does not hold, transfer or guarantee any item, is not a party to any trade, and does not provide a middleman or escrow service. We are not responsible for whether another user completes a trade or honours an agreement, and we cannot recover or replace items.

If traders disagree about the outcome of a trade, or a trade is reported, our moderators may review it and take action under Section 9, which may affect the users' ratings and standing. Ratings, standing labels, badges such as Verified Trader and our scam list reflect information provided by users and our moderators' assessment. They are not a guarantee of any user's conduct.

5.3 No real-money trading #

You must not use the Services to buy, sell or exchange Roblox accounts, or to advertise such transactions. You must not use the Services to buy, sell or exchange in-game items for real-world money, Robux, gift cards or anything else outside the game, to trade items from one game for items from another game ("cross-trading"), or to advertise such transactions. Trading items for other items in the same game is permitted. You must also comply with the Roblox Terms of Use and the rules of each game you trade in.

5.4 Donations and giveaways #

Where a game offers it, you may donate in-game items to that game's community on Gameful, for example to fund giveaways. Donated items are received in the game by the account named on that game's donation page. Donations are voluntary gifts: you receive nothing in return, and once a donation has been received we are not obliged to return it. Giveaways are free to enter, no purchase or payment of any kind is required, and entry may be limited by age or other published conditions. Prizes are in-game items with no cash value and cannot be exchanged for money. We may cancel or end a giveaway, or disqualify an entrant, in the event of fraud, a technical problem or a breach of these Terms.

6. Your content #

6.1 Ownership and licence #

"User Content" means anything you post, upload or send through the Services, including your profile, trade advertisements and offers, messages, community posts and replies, ratings and their notes, images, reports, appeals and value suggestions. You keep any rights you hold in your User Content. By submitting User Content, you grant Gameful a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, distribute, adapt (for example, to resize an image or translate text) and otherwise use it for the purposes of operating, providing, securing and improving the Services, and to let our service providers, and Discord servers that use our bots, do the same for those purposes. This licence ends when your User Content is deleted from the Services, except where we are required or permitted by law to keep it, and except for copies held in backups for a limited time.

6.2 Your responsibilities #

You are solely responsible for your User Content. You confirm that you have all rights necessary to submit it and that it complies with these Terms, the Community Guidelines and applicable law.

6.3 Value suggestions and feedback #

If you suggest a change to a value or send us ideas or feedback about the Services, you agree that we may use them without restriction or compensation to you.

7. Rules of conduct #

You must follow our Community Guidelines, which form part of these Terms. In particular, you must not:

1. scam, defraud or mislead other users, including by misrepresenting an item, a trade or your identity, or by failing to give what you agreed to give in a trade;
2. ask for, offer or share passwords, sign-in codes or other account credentials, or send links designed to imitate Roblox, Gameful or another service;
3. harass, bully, threaten or abuse anyone, or post hateful, sexual, violent or otherwise harmful content;
4. seek to exploit, groom or endanger a minor, or ask a minor for personal information, images or contact outside the Services;
5. post your own or another person's personal information, such as a real name, address, school, phone number or email address;
6. use the Services for any unlawful purpose or to promote illegal activity;
7. post spam or chain messages, or advertise other websites, services or communities without our permission;
8. impersonate Gameful, a member of our staff, a moderator or any other person;
9. manipulate values, votes, ratings or reputation, including through false value suggestions, coordinated voting or ratings exchanged by agreement;
10. access the Services through automated means, such as bots, scrapers or crawlers, except through interfaces we make available for that purpose, or collect data about other users;
11. interfere with, disrupt or place an unreasonable load on the Services, or attempt to gain unauthorised access to any account, system or data;
12. copy, reverse engineer or attempt to extract the source code of the Services, except where the law expressly allows it; or
13. circumvent any restriction, limit, filter or enforcement action we apply.

8. Safety and moderation #

We use automated tools and human moderators to keep the Services safe. Content that appears to break our rules may be held for review or blocked before it is delivered, and we may review User Content, including private messages that are reported to us or flagged, to enforce these Terms, protect users and comply with the law, sometimes with the help of service providers described in our Privacy Policy. To protect younger users, the Services check messages for unsafe content, hold messages to users aged 13 to 17 from people they have not accepted as message requests, and let anyone block or report another user. We do not have a general obligation to monitor the Services and do not review all User Content before it appears, so you may encounter content you find objectionable, and you use the Services at your own risk. Please report anything that breaks our rules using the report tools in the Services.

9. Enforcement and appeals #

If we reasonably believe that you have broken these Terms or the Community Guidelines, or that your conduct creates risk or harm for other users, Gameful or third parties, we may remove content or limit its visibility, issue a warning, pause your access to particular features (for example, messaging, trading, posting or voting) for a period of time, suspend your account, close your account permanently, or list a confirmed scam on our public scam list. Some actions are taken by automated systems. We will tell you what action we took, why, whether automated means were involved and how you can challenge it, unless the law prevents us from doing so or, where the law allows us to withhold the information, telling you would put someone at risk. The Community Guidelines explain how violations are counted.

If you believe we made a mistake, you can appeal a restriction that lasts seven days or longer, that has no end date, or that was applied automatically, using the appeal option in your account or in the notice you received. Appeals are reviewed by a member of our moderation team who was not involved in the original decision. If a decision cannot be appealed in the Services, for example the removal of a single post or a short restriction, you can ask us to review it by writing to support@gameful.com within six months after we tell you about the decision. Game communities may also be moderated by members of that game's team, who must follow our rules when they do so.

We may report illegal content or conduct to law enforcement, and we report apparent child sexual exploitation to the National Center for Missing & Exploited Children.

10. Ending your account #

You may delete your account at any time from your account settings. Deletion is completed after a 30-day waiting period, during which you can restore the account by signing in. Our Privacy Policy explains what is deleted and what we keep, for example records of reports and enforcement actions, which remain in de-identified form.

We may suspend or end your access to the Services, or any part of them, under Section 9, if we are required to do so by law, or if we stop providing the Services. Sections 5, 6, 11 (as to confidentiality and personal information), 12 to 18, 20 and any other provisions that by their nature should survive will survive the end of these Terms.

11. Team access and API keys #

If we give you access to non-public tools, for example as a member of a game's team, a moderator or a partner, you must use that access only for the role we have given you, follow any additional rules we provide, keep non-public information about users confidential, and use personal information only as needed for that role. If we issue you an API key, you must keep it secret, use it only within the permissions it grants, and not use it to collect personal information about users. We may change or withdraw access at any time.

12. Gameful's intellectual property #

The Services, including their software, design, text, graphics, logos and the compilation of values and other data, are owned by Gameful or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the Services for your own non-commercial use. You must not copy, republish, sell or commercially exploit any part of the Services, including our value lists, without our prior written permission. "Gameful" and our logos are our trademarks and may not be used without our permission.

13. Copyright complaints #

We respect the intellectual property rights of others and respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the "DMCA").

13.1 Notice of claimed infringement #

If you believe that material on the Services infringes a copyright that you own or are authorised to enforce, send a written notice to legal@gameful.com with the subject line "DMCA Notice". The notice must include:

1. a physical or electronic signature of the copyright owner or a person authorised to act on the owner's behalf;
2. identification of the copyrighted work claimed to have been infringed;
3. identification of the material claimed to be infringing, with information reasonably sufficient for us to locate it, such as its web address;
4. information reasonably sufficient for us to contact you, such as your name, postal address, telephone number and email address;
5. a statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner, its agent or the law; and
6. a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorised to act on the owner's behalf.

On receiving a notice that substantially complies with these requirements, we will remove or disable access to the material and make reasonable efforts to notify the user who posted it. We may give that user a copy of the notice.

13.2 Counter-notice #

If material you posted was removed or disabled because of a notice and you believe this was the result of a mistake or misidentification, you may send a counter-notice to legal@gameful.com with the subject line "DMCA Counter-Notice". It must include your physical or electronic signature; identification of the material and where it appeared before it was removed; a statement under penalty of perjury that you have a good-faith belief that it was removed by mistake or misidentification; your name, postal address and telephone number; and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if you are outside the United States, any judicial district in which Gameful may be found) and will accept service of process from the person who sent the original notice. We will forward a valid counter-notice, including your contact details, to the person who sent the original notice, so if you are under 18 please ask a parent or guardian before you send one. Unless that person tells us within 10 business days that they have filed a court action, we may restore the material within 10 to 14 business days.

13.3 Repeat infringers and misrepresentation #

We will close the accounts of repeat infringers in appropriate circumstances. Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages. To report the misuse of a trademark or other right, write to legal@gameful.com.

14. Third-party services and advertising #

The Services may contain links to, or features provided by, third-party websites and services, and may display advertising, including sponsored placements. We do not control and are not responsible for third-party content, products or services, and your dealings with third parties are solely between you and them.

15. Disclaimers #

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, GAMEFUL DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY VALUE OR OTHER INFORMATION ON THE SERVICES IS ACCURATE, COMPLETE OR CURRENT, THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT OTHER USERS WILL ACT HONESTLY OR LAWFULLY.

16. Limitation of liability #

TO THE FULLEST EXTENT PERMITTED BY LAW, GAMEFUL AND ITS DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, VIRTUAL ITEMS, IN-GAME CURRENCY, GOODWILL OR PROFITS, ARISING OUT OF OR RELATING TO THE SERVICES, ANY TRADE OR ANY CONDUCT OF ANOTHER USER, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED ONE HUNDRED US DOLLARS (USD 100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above may not apply to you. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for gross negligence or wilful misconduct, or excludes or limits any other liability that cannot be excluded or limited by law, or any rights you have as a consumer under the mandatory laws of the country where you live.

17. Indemnity #

If you are a member of a game's team, a partner or an API key holder, or you use the Services for business purposes, then to the extent permitted by law you agree to indemnify and hold harmless Gameful and its directors, officers, employees and agents from any claims, losses, liabilities and expenses (including reasonable legal fees) arising out of your User Content, your breach of these Terms or your violation of any law or the rights of a third party.

18. Governing law and disputes #

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. Subject to the paragraph below, any such dispute must be brought exclusively in the state or federal courts located in the State of California, and you and Gameful consent to the personal jurisdiction of those courts.

Before bringing a claim, please contact us at legal@gameful.com so that we can try to resolve the matter informally. Either party may bring an individual claim in a small claims court that has jurisdiction. If you are a consumer living in the European Union or the United Kingdom, you may also bring proceedings in the courts of the country where you live, and you keep the protection of the mandatory laws of that country. Where those laws require us to bring a claim against you in the courts where you live, we will do so.

19. Changes to the Services and these Terms #

We may change, suspend or discontinue any part of the Services at any time. We may also update these Terms from time to time. If we make a material change, we will give you reasonable notice before it takes effect, for example by notice on the Services or by email, and we may ask you to accept the updated Terms before you can continue to post, trade or send messages. The date at the top of these Terms shows when they were last updated. If you continue to use the Services after a change takes effect, you accept the updated Terms. If you do not agree to a change, you must stop using the Services and may delete your account. A change does not apply to a dispute that arose before the change took effect.

20. General #

These Terms, together with the policies referred to in them, are the entire agreement between you and Gameful about the Services. If any provision is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later. You may not assign or transfer these Terms without our prior written consent; we may assign them in connection with a merger, acquisition or sale of assets, or by operation of law. We are not liable for any failure or delay caused by events beyond our reasonable control. These Terms are written in English, and if they are translated, the English version governs.

21. Contact #

Gameful Inc.

• Support. support@gameful.com
• Legal notices. legal@gameful.com