Messages from our Discord bots
We help run moderation on some Roblox trading Discord servers. Our bots send you a direct message for five reasons and nothing else. If you get a message from something calling itself Gameful and it isn't on this list, it isn't from us.
What we'll message you about
- You were warned, muted, kicked or banned.
- Your punishment was lifted, or your case was voided.
- Your appeal was received or decided.
- Your ticket was answered or closed.
- A report you made has an outcome.
How to tell it's really us
Our bots never ask you for a password, a code, a payment or your account details, and they never link you anywhere except gameful.com. Every message we send names the case it is about and links back to this page.
- Never a password
- Never a code
- Never a payment
- Never your account details
Appealing a punishment
- Your message says whether the punishment can be appealed. If it can, there is an Appeal button under it.
- Press it and say why the punishment was wrong.
- You'll be told when your appeal is received and again when it's decided.
Your message doesn't name the moderator who made the decision. That's on purpose: someone else reviews your appeal, and the review is about the decision, not who made it.